- Verified clinicians only
- Sourced direct from manufacturer
- Next-day dispatch on in-stock lines
- Cold-chain logistics
Ordering, delivery & returns
Do I need to be verified to order?
Yes — we supply verified, qualified practitioners only. Open a free account and verify your professional registration (GMC, GDC, NMC or GPhC), photo ID and cosmetic insurance to unlock ordering and member pricing. Register →
How fast is delivery?
In-stock lines are dispatched next day, with delivery options shown at checkout.
How are temperature-sensitive products shipped?
Temperature-controlled items ship with cold-chain packaging and logistics to protect product integrity from our door to yours.
What is your returns policy?
14-day returns on eligible items (unused, in original packaging, with proof of purchase). For safety reasons some products — including personal-care and beauty goods — can't be returned. See our refund policy.
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Thank You for Registering!
Your application has been successfully submitted. Our team is now reviewing your details to verify your account. Once approved, you’ll gain access to our exclusive range of premium aesthetic products and resources. We’ll notify you as soon as your account is activated.
